Privacy Policy

 

Effective date: 20th May 2025

At OptiChain, we are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and protect any data you provide when using our website or contacting us.

By using our website or submitting your information to us, you agree to the terms of this Privacy Policy.


1. Who We Are

OptiChain is a supply chain consultancy based in the UK, specialising in sustainability, traceability, and ESG integration. If you have any questions about how we handle data, you can contact us at:

Email: info@optichain.co.uk


2. What Information We Collect

We may collect and process the following types of personal data:

  • Name and contact details (e.g. email address, phone number)

  • Company name and role/title

  • Information provided in enquiry forms or emails

  • IP address and browsing data (for analytics and site improvement)

We do not collect or store sensitive personal data (e.g. health, financial or biometric data).


3. How We Use Your Information

We use your data to:

  • Respond to your enquiries or contact requests

  • Provide services or information you’ve asked for

  • Improve our website and user experience

  • Comply with any legal or regulatory obligations

We will never sell or share your personal data with third parties for marketing purposes.


4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process your data:

  • Consent – where you’ve given clear permission (e.g. submitting a contact form)

  • Legitimate interests – to respond to business enquiries or improve our services

  • Legal obligation – if required to share data by law or regulation


5. How We Store Your Data

Your personal information is stored securely and only for as long as necessary to fulfil the purpose for which it was collected. We regularly review and delete outdated or irrelevant data.

We use reputable tools and services with appropriate data protection standards in place.


6. Your Rights

You have the right to:

  • Access the data we hold about you

  • Request corrections or updates

  • Request deletion of your personal data

  • Object to or restrict how we use your data

  • Withdraw your consent at any time

To exercise any of these rights, contact us at info@optichain.co.uk.

 

7. Cookies

Our website may use cookies to improve your experience and gather basic analytics. You can control cookie preferences through your browser settings. More information is available in our [Cookie Policy].

 

8. Third-Party Links

Our website may contain links to other websites. Once you leave our site, we are not responsible for the privacy practices of external websites.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated “Effective Date.”

 

Last updated: 20th May 2025